.support-page { --support-soft: #eaf5ff; --support-ink: #176494; max-width: 1500px; margin: 0 auto; }
.support-heading, .support-heading-copy, .support-heading-actions { display: flex; align-items: center; gap: 16px; }
.support-heading { justify-content: space-between; margin: 8px 0 22px; }
.support-heading h1 { margin: 3px 0 5px; font-size: 28px; letter-spacing: -.04em; }
.support-heading p { margin: 0; color: var(--muted); font-size: 13px; }
.support-mark, .support-welcome-icon { display: grid; place-items: center; flex: 0 0 auto; color: var(--support-ink); background: var(--support-soft); border: 1px solid #cfe7f8; }
.support-mark { width: 52px; height: 52px; border-radius: 16px; }
.support-mark svg { width: 28px; height: 28px; }
.support-heading-actions { gap: 9px; flex-wrap: wrap; }
.support-layout { display: grid; grid-template-columns: 330px minmax(0, 1fr); min-height: 560px; height: min(760px, calc(100dvh - 245px)); gap: 18px; }
.support-sidebar, .support-thread { min-width: 0; min-height: 0; background: var(--card); border: 1px solid var(--line); border-radius: 12px; overflow: hidden; }
.support-sidebar { display: flex; flex-direction: column; }
.support-sidebar-head { padding: 20px 18px 16px; border-bottom: 1px solid var(--line); }
.support-sidebar-head h2 { font-size: 16px; margin-bottom: 14px; }
.support-sidebar-head .f { gap: 6px; }
.support-sidebar-head .select-control, .support-sidebar-head select { width: 100%; }
.support-ticket-list { flex: 1; min-height: 0; overflow-y: auto; overscroll-behavior: contain; }
.support-ticket { width: 100%; display: flex; flex-direction: column; text-align: left; gap: 8px; border: 0; border-bottom: 1px solid var(--line); border-left: 3px solid transparent; background: transparent; padding: 17px 16px 17px 13px; }
.support-ticket:hover { background: #f6faff; }
.support-ticket.selected { background: var(--support-soft); border-left-color: var(--blue); }
.support-ticket-top, .support-ticket-subject { display: flex; gap: 9px; align-items: baseline; justify-content: space-between; }
.support-ticket-top { color: var(--muted); font-size: 10px; }
.support-ticket-top time { flex-shrink: 0; }
.support-ticket-number { overflow: hidden; white-space: nowrap; text-overflow: ellipsis; }
.support-ticket-subject { font-size: 13px; font-weight: 700; overflow-wrap: anywhere; line-height: 1.5; }
.support-ticket-person { font-size: 11px; font-weight: 600; color: var(--support-ink); overflow-wrap: anywhere; }
.support-ticket-person span { color: var(--muted); font-weight: 400; }
.support-ticket-preview { display: block; font-size: 12px; color: var(--muted); white-space: nowrap; text-overflow: ellipsis; overflow: hidden; max-width: 100%; }
.support-count { background: var(--blue); color: #fff; border-radius: 20px; min-width: 20px; padding: 1px 5px; font-size: 10px; text-align: center; flex-shrink: 0; }
.support-nav-count { display: inline-grid; place-items: center; min-width: 20px; height: 20px; padding: 0 5px; border-radius: 10px; background: #168bd2; color: #fff; font-size: 10px; font-weight: 600; font-variant-numeric: tabular-nums; }
.nav button .support-nav-count { margin-left: auto; background: #fff; color: #137aaf; }
.support-nav-count[hidden] { display: none; }
.support-status { width: fit-content; font-size: 10px; line-height: 1.6; font-weight: 600; border-radius: 5px; padding: 3px 7px; color: #71600c; background: #fff7d8; }
.support-status.reply { color: #185f8a; background: #e5f3ff; }
.support-status.resolved { color: #377253; background: #e9f5ed; }
.support-list-more { text-align: center; }
.support-list-more:not(:empty) { padding: 12px; border-top: 1px solid var(--line); }
.support-list-more .btn { width: 100%; }
.support-list-empty { text-align: center; color: var(--muted); padding: 42px 24px; font-size: 12px; }
.support-list-empty > span { display: block; font-size: 24px; margin-bottom: 12px; color: var(--blue); }
.support-list-empty b { color: var(--text); font-size: 13px; }
.support-list-empty p { margin: 8px 0 0; line-height: 1.7; }
.support-thread { display: flex; flex-direction: column; position: relative; }
.support-welcome { flex: 1; display: flex; flex-direction: column; align-items: center; justify-content: center; text-align: center; padding: 32px; gap: 17px; }
.support-welcome-icon { width: 78px; height: 78px; border-radius: 23px; margin-bottom: 12px; }
.support-welcome-icon svg { width: 36px; height: 36px; }
.support-welcome h2 { font-size: clamp(22px, 2.3vw, 30px); letter-spacing: -.035em; margin: 0; }
.support-welcome p { max-width: 420px; margin: 0 0 6px; line-height: 1.9; font-size: 13px; color: var(--muted); }
.support-thread-heading { display: flex; align-items: center; gap: 18px; border-bottom: 1px solid var(--line); padding: 19px 22px; }
.support-thread-heading h2 { margin: 9px 0 0; font-size: 17px; line-height: 1.5; overflow-wrap: anywhere; }
.support-thread-heading p { margin: 5px 0 0; color: var(--muted); font-size: 12px; }
.support-thread-meta { display: flex; align-items: center; flex-wrap: wrap; gap: 10px; color: var(--muted); font-size: 11px; }
.support-thread-heading > .btn { flex-shrink: 0; }
.support-back { display: none; }
.support-messages { flex: 1; min-height: 100px; overflow-y: auto; overscroll-behavior: contain; padding: 24px; background: #fcfdff; }
.support-message { display: flex; gap: 10px; margin: 0 0 22px; max-width: 88%; }
.support-message.own { margin-left: auto; flex-direction: row-reverse; }
.support-message-avatar { width: 30px; height: 30px; border-radius: 50%; display: grid; place-items: center; flex: 0 0 auto; font-size: 11px; font-weight: 700; background: #edf0f6; color: var(--muted); margin-top: 2px; }
.support-message-avatar.is-support { color: #fff; background: #269ed2; }
.support-message-avatar svg { width: 17px; height: 17px; }
.support-message-body { min-width: 0; border: 1px solid var(--line); background: #fff; border-radius: 2px 11px 11px; padding: 12px 14px; }
.support-message.own .support-message-body { background: var(--support-soft); border-color: #d4e9f8; border-radius: 11px 2px 11px 11px; }
.support-message-meta { display: flex; align-items: baseline; flex-wrap: wrap; gap: 5px 9px; font-size: 10px; color: var(--muted); }
.support-message-meta b { color: var(--text); font-size: 11px; overflow-wrap: anywhere; }
.support-message-meta time { margin-left: auto; }
.support-message-body p { margin: 7px 0 0; font-size: 13px; line-height: 1.75; white-space: pre-wrap; overflow-wrap: anywhere; }
.support-older { display: block; margin: 0 auto 24px; }
.support-message-empty { text-align: center; color: var(--muted); padding: 40px 20px; }
.support-composer { flex-shrink: 0; border-top: 1px solid var(--line); padding: 16px 22px; }
.support-composer textarea { display: block; min-height: 72px; max-height: 200px; }
.support-composer-footer { display: flex; gap: 12px; justify-content: space-between; align-items: center; margin-top: 10px; }
.support-composer-footer .btn { flex-shrink: 0; }
.support-latest-wrap { height: 0; position: relative; text-align: center; z-index: 1; }
.support-latest-wrap .btn { position: relative; transform: translateY(-125%); border-color: #c8dfef; border-radius: 20px; background: #fff; box-shadow: 0 3px 12px #173d5915; }
.support-error { display: flex; align-items: center; justify-content: space-between; gap: 10px; margin: 10px 12px; font-size: 12px; }
.support-error span { overflow-wrap: anywhere; }
.support-error .btn { flex-shrink: 0; }
.support-composer .support-error { margin: 10px 0 0; }
.support-new { overflow-y: auto; padding: 26px; }
.support-new-heading { display: flex; gap: 16px; justify-content: space-between; align-items: flex-start; margin-bottom: 24px; }
.support-new-heading h2 { font-size: 23px; letter-spacing: -.035em; margin-top: 6px; }
.support-new-heading p { color: var(--muted); line-height: 1.7; margin: 0; font-size: 13px; }
.support-new-heading .btn { flex-shrink: 0; }
.support-new fieldset { margin: 0; padding: 0; border: 0; min-width: 0; display: flex; flex-direction: column; gap: 18px; }
.support-new .f { gap: 7px; }
.support-new .select-control { max-width: 300px; width: 100%; }
.support-new-actions { margin-top: 24px; display: flex; align-items: center; justify-content: space-between; gap: 20px; }
.support-new-actions .btn { flex-shrink: 0; }
.support-pending { padding: 10px 12px; background: #fff8e7; color: #795e27; border-radius: 6px; font-size: 12px; line-height: 1.7; }
.support-privacy { color: var(--muted); font-size: 11px; margin: 15px 0; line-height: 1.7; }
.support-page button:focus-visible, .support-messages:focus-visible { outline: 2px solid var(--blue); outline-offset: -3px; }
.support-page [hidden] { display: none !important; }
@media (max-width: 1100px) {
  .support-layout { grid-template-columns: 285px minmax(0, 1fr); gap: 12px; }
  .support-message { max-width: 96%; }
  .support-thread-heading { flex-wrap: wrap; padding: 16px; }
  .support-messages { padding: 18px 14px; }
  .support-composer { padding: 14px 16px; }
}
@media (max-width: 800px) {
  .support-heading { align-items: flex-start; flex-wrap: wrap; gap: 15px; margin-bottom: 18px; }
  .support-heading-copy { gap: 12px; }
  .support-heading h1 { font-size: 25px; }
  .support-heading p { font-size: 12px; }
  .support-mark { width: 43px; height: 43px; border-radius: 13px; }
  .support-heading-actions { width: 100%; justify-content: flex-end; }
  .support-layout { display: flex; flex-direction: column; min-height: 500px; height: min(740px, calc(100dvh - 260px)); }
  .support-sidebar, .support-thread { flex: 1; }
  .support-layout[data-mode="list"] .support-thread { display: none; }
  .support-layout[data-mode="thread"] .support-sidebar, .support-layout[data-mode="new"] .support-sidebar { display: none; }
  .support-back { display: inline-flex; }
  .support-thread-heading { gap: 10px; }
  .support-thread-heading .grow { flex-basis: 60%; }
  .support-thread-heading h2 { font-size: 15px; }
  .support-thread-meta { gap: 6px; }
  .support-message { max-width: 100%; gap: 6px; }
  .support-message-avatar { width: 25px; height: 25px; }
  .support-message-body { padding: 10px; }
  .support-message-meta { gap: 3px 7px; }
  .support-message-meta time { width: 100%; margin: 0; }
  .support-composer-footer { align-items: flex-end; }
  .support-composer-footer .small { font-size: 10px; }
  .support-new { padding: 20px 16px; }
  .support-new-heading { flex-direction: column; }
  .support-new-actions { flex-direction: column; align-items: stretch; gap: 12px; }
  .support-error { align-items: flex-start; flex-direction: column; }
}